On acceptance of an order, we may confirm the period of shipment or delivery. This is subject to change depending on your destination and any circumstances that are out of the control of Snelling.

Snelling and our freight partners accept no liability for any loss or damage if you give authority for the courier to leave the Goods with a third party or left unattended (location nominated by you).

We reserve the right to charge additional costs for unusual access not advised in writing and if the nominated site is not ready to accept the Goods on the date agreed upon. If you fail to provide us with any appropriate instructions, documents, licences or authorisations for the delivery to be completed, we reserve the right to Invoice you all additional costs that this may incur.

For international deliveries, Snelling takes no responsibility for any taxes or duties incurred once the Goods leave the hands of Snelling. Shipment and delivery operates between business hours 9am - 5pm from Monday through to Friday and does not include public holidays.


All Online Orders are handled through Should any issues arise please contact us at this email address. As soon as you place an order with Snelling you will receive an email confirmation. Please contact the email above should you not receive this within 48 hours. All online orders are expected to arrive within 6-8 weeks from order confirmation.

Shipping costs will be calculated at checkout. Please note, for delivery of large items to remote areas, we may be required to obtain a quote separately, and a customer service member will contact you directly.


New Zealand & Worldwide